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Messaging (Chat/Text)

Messaging (Chat/Text)

With Kia Digital’s Certified Messaging (Chat/Text) Program, in-market shoppers will get the immediate answers they desire from dealership personnel and/or trained online agents. The conversations that will “pop-up” by partnering with one of the 4 results driven chat providers, will help your website convert more interested digital shoppers into qualified showroom traffic. Now 100% DAS eligible, there has never been a better time to add chat to your Kia certified website.

ActivEngage

Turn more digital shoppers into dealership revenue with ActivEngage. Designed by car dealers, for car dealers, ActivEngage Solutions directly impact sales by driving more motivated, ready-to-buy customers to your store. From our multi-channel messaging platform to the unmatched lead-to-sale results of our managed solution, our services are proven to impact your bottom line.

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CarNow

CarNow is excited to be part of the Kia Certified Program with MessageNow – our live-assisted Chat/SMS digital communication solution to keep your live leads live. Our live-engagement communication and transaction platform delivers a white-glove concierge experience to your digital customers by increasing appointments, show rates and leads to a customer purchase. Includes industry leading integrations with Facebook Messenger & Marketplace, Google My Business and Apple Business Chat, along with others benefits. Our platform includes escalation alerts for immediate customer sales opportunities and delivers directly into your CRM. Engineered to deliver the right information in real-time that lead to increased sales, service and profitability.

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Dealer eProcess

Don’t limit yourself or your business. With Chat Unlimited, you get unlimited chats and texts for one low price! Plus, with Chat Unlimited’s response and control features, you never have to worry about missing a sale opportunity or customer interaction. Not only does Chat Unlimited include chats, texts, and Facebook Messenger/Marketplace Chats, but dealers can choose their level of control.

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Dealer Inspire

Dealer Inspire’s advanced messaging solution Conversations℠ is built to instantly connect today’s car shoppers with dealerships wherever they are. Deeply integrated into your website and digital advertising, Conversations™ converts shoppers into customers in the moment with automated A.I. messaging and 24/7 Managed Chat support. Dealers who want to manage chat in-house can truly bring their dealership experience online with live video, shareable inventory, and seamless hand-offs between departments. Start having Conversations™ to sync your website, marketing, and staff for the ultimate digital customer experience that maximizes ROI.

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Gubagoo

The most advanced communication platform in automotive. ChatSmart makes it easy for your customers to communicate with your dealership through multiple channels to book a test drive, browse inventory, submit a credit application, or schedule a service appointment, all at your customer’s convenience. Our ResQ hybrid communication platform enables you to watch chats in real-time and jump in when you want, combining the best of fully-managed and dealer-managed chat to deliver remarkable experiences for your customers. To add even more lead conversion, Publisher displays offers to your web shoppers based on their unique behavior to supercharge your lead conversion.

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LivePerson Automotive

Get the solution for conversational commerce that works on your website AND Kia brand sites, 3rd-party advertising, Apple Business Chat, Google My Business, Facebook Messenger/Marketplace, Google Ads and more: LivePerson Automotive, formerly known as Contact At Once!, is the only one that can do it all. Plus, our Live Advisors can manage any of the sales/scheduling conversations you might otherwise miss, 24/7. Why juggle multiple messaging tools when you can do it all with one...and do it better? Let us make messaging easier and more effective across your dealership.

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Podium

Podium is an interaction platform for auto dealers. From getting found online to winning repeat business, Podium powers every step. It’s the simplest way to collect reviews, message website visitors, gather insights, and talk to customers in real-time through text.

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