Messaging (Chat/Text)

With Kia Digital’s Certified Messaging (Chat/Text) Program, in-market shoppers will get the immediate answers they desire from dealership personnel and/or trained online agents. The conversations that will “pop-up” by partnering with one of the 4 results driven chat providers, will help your website convert more interested digital shoppers into qualified showroom traffic. Now 100% DAS eligible, there has never been a better time to add chat to your Kia certified website.

The enrollment process is easy. Simply follow these easy steps:

  1. Learn about the certified providers
  2. Click the “Enroll Now” button
  3. Choose your desired providers and packages
  4. Click the “Enroll” button

Once you’ve made your provider and package selections a Kia Digital program administrator will coordinate your product and service activations with you and the providers you have selected.

Choose Your Vendor

ActivEngage provides the most trusted managed chat services, live chat software, and business intelligence to dealerships, automotive groups and manufacturers around the world. With our professional chat team, expertly trained to answer inquiries and generate additional sales opportunities on your behalf, your team can focus on what they do best: selling cars. We also offer our proprietary software so that your own staff can chat and build lasting relationships with online Kia customers.

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Get the solution for chat and text that works on your website AND Kia brand sites AND 3rd-party advertising AND Facebook Messenger AND Google AdWords: Contact At Once! can do it all. Plus, our professional messaging experts can manage any of those conversations you might otherwise miss, 24/7. Why juggle multiple messaging tools when you can do it all with one...and do it better? Let us make messaging easier and more effective for you.

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CarNow is excited to be part of the Kia Certified Programs with Visual Sales Messenger (VSM). CarNow VSM is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our tool is built on a unique software architecture that provides the foundation for digital retailing in the Automotive industry, and fundamentally enhances the interaction between customers and dealers.

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The most advanced communication platform in automotive. ChatSmart makes it easy for your customers to communicate with your dealership through multiple channels to book a test drive, browse inventory, submit a credit application, or schedule a service appointment, all at your customer’s convenience. Our ResQ hybrid communication platform enables you to watch chats in real-time and jump in when you want, combining the best of fully-managed and dealer-managed chat to deliver remarkable experiences for your customers. To add even more lead conversion, Publisher displays offers to your web shoppers based on their unique behavior to supercharge your lead conversion.

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