CarNow’s MessageNow is a concierge communication platform that delivers a white-gloved experience to your digital customers. Industry leading integrations and an intelligent content management system provides your team the tools to deliver the right information to your customers in real-time.
Connected with your inventory provider, MessageNow delivers your inventory in an easy to use environment so agents and customers can have a conversation about live inventory.
Through integrations with key OEM data, MessageNow gives agents the power to share detail about your vehicles that is unmatched in the industry.
MessageNow takes it a step further by allowing agents to compare multiple models at the same time. MessageNow will trim match all models so you deliver the right information to your customers.
Integrated with both OEM and dealership video feeds, MessageNow empowers agents to share relevant vehicle, product, and how-to videos with consumers providing a much richer conversation.
Receive real-time escalation alerts for qualified in-the-moment opportunities to keep your live leads live. Agents activate a “Digital TO” to alert and empower your managers to review and enter the conversation at the right moment, from any device, anywhere.
Connect with your customers how they want to talk. With Click to Text activated, your customers can use their local SMS client to engage with your store. You can also SMS enable any of your current phone numbers and even integrate it into your Google AdWords campaigns.
Link your dealership’s Facebook page with MessageNow to send inventory and resources, manage customer inquiries, and send all Facebook leads directly to your CRM.